Last modified: 2010-08-26
Abstract
Knowledge sharing is the process by which a group of individuals collectively improve a concept, an idea or a suggestion, based on past or present experiences. It has long been said that knowledge sharing is the future of all organizations, therefore it is imperative for organizations to develop and implement techniques which effectively facilitate knowledge sharing. The success of using technology such as organizational intranets to share knowledge lies in implementation and educating individuals how to use the various technological structures. If implemented correctly, knowledge sharing is a concept which offers enormous business opportunities for any organization. The steps which need to be taken for an effective knowledge sharing process includes, creating knowledge, storing the knowledge received and dissemination/transferring of knowledge. The place of knowledge café’s in this process is investigated. Knowledge cafes, a knowledge sharing technique made popular by David Gurteen, have been linked to the corporate world as a technique for sharing knowledge. However there is a lack of literature associated around the attitudes and perceptions of individuals within the corporate world, towards the effectiveness of utilizing such a technique for knowledge sharing. Like wise there is little information on whether knowledge cafes can be implemented effectively within an academic setting for the successful sharing of knowledge. The main objective of this study is to test whether knowledge cafes can be implemented successfully as part of the knowledge sharing process. A mixed methods approach will be applied to this research, including the use of both the Delphi technique to bridge the gap in the current lack of literature on knowledge cafes, and questionnaires for the empirical part of the study. Knowledge café’s will be implemented based on pre-existing guidelines and criteria developed by experts in the field. Once this is done each setting will be tested, and the results obtained will then be documented.