ZA-WWW, 2010 Conference

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Transforming ICT4D through Web 2.0
Rosemary Quilling, Craig Blewett, Mitchell Hughes

Last modified: 2010-08-17

Abstract


The potential impact of ICT as an enabler for development (ICT4D) has long been recognised. Existing work is grounded in the Millennium Development Goals (MDGs), which  currently underpin development initiatives and are due to be revisited in September 2010. Lessons learned through ICT4D programmes suggest that development initiatives require a new approach that better meets the needs of the communities they are intended to serve. In 2009, an "ICT4D 2.0" model was put forward that proposes a new ICT4D paradigm. Also in 2009, the NextEd project was launched to address the MDGs through the development of virtual collaborative learning spaces supported by Web 2.0 technologies and principles. The NextEd project is currently examining the effectiveness of using Web 2.0 to support collaborative courses between universities around the world. Our experiences with the NextEd project suggest that the "new" ICT4D model still contains a key weakness; that of compartmentalising participants into "donor" and "poor". Until this divisive approach to what is, in effect, a series of global problems is approached as a shared and mutually beneficial collaboration, the potential for failure is still high. The alignment of the underlying philosophy of the project,  the engagement or process model being applied, and the tools for implementation are central to ensuring that no disconnects occur between what is intended and what actually transpires. We refer to the underlying philosophy of NextEd as the Ubun2.0 approach. This is based on three key principles: the win-win principle of Ubuntu, where participants share equally in the benefits of an engagement; the expectation that peer-based co-creation of value by all who participate will occur; and the acceptance of the idea that "beta is better", i.e. the process allows for continual adjustment and refinement to achieve an ever-improving collaborative experience and result. These supportive and flexible concepts allow participants a large degree of self-determination whilst simultaneously requiring active engagement rather than just passive receipt. The NextEd project has specifically focused on developing an engagement model that is aligned with Web 2.0 and Ubunt2.0 principles. The model moves collaborators along a trajectory that allows them to become gradually more immersed and committed to a process and result that they jointly create. These participants then become the means by which projects can be scaled and sustained, as they not only become more involved, but also become creators and innovators as they seek to adapt and implement the outcomes of the project to their own contexts. The NextEd project's 6C model is thus presented as a model of engagement that is currently being used and tested. It is envisaged that this discussion could provide valuable input to the ICT4D space and support its transformation from ICT4D 1.0 to ICT4D 2.0.


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